Reference

What You Agree To When You Use ligalitus

Every account on ligalitus operates under a clear set of legal conditions — covering how your data is handled, what your account access means, and where our services are available under local law.

Account TermsData & PrivacyDANA, OVO, GoPay Usage RulesEligibility by RegionPolicy Contact Access
ligalitus What You Agree To When You Use ligalitus
POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If a clause in our terms is unclear, or you need to request a data correction or account review, our support team handles legal and policy queries through three direct channels. Response times vary by channel and query type, but policy-related requests are treated as priority items on our queue.

Team online

Live Chat

Open the chat widget from your account dashboard. For legal or policy queries, select the Account and Policy category so your message routes to the right team without delay.

Email Support

Send a detailed message through the support email listed in your account settings. Attach any relevant screenshots or transaction IDs when raising a payment-related policy concern.

Account Help Centre

The Help Centre in your account area contains policy summaries, wallet usage rules for DANA, OVO, and GoPay, and a form for formal data or access requests.

ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account Access

Security and transparency are not optional extras — they are built into how the platform processes every login, wallet transaction, and data request. Here is how we handle the four areas that matter most to your account.

Data Handling

We collect only the account data needed to verify identity and process payments. No payment credentials from DANA, OVO, or GoPay are stored on our servers beyond the transaction reference.

Cookie and Session Policy

Cookies manage your login session and remember lobby preferences. You can adjust non-essential cookie consent through your browser settings at any time without losing account access.

Account Access and Retention

Account records are retained in line with applicable regulations. You may request a full copy of your data or ask for deletion by submitting a formal request through the Help Centre form.

Policy Change Notification

When terms are revised, we send a notification to your registered contact before the new version takes effect. Continued use of the account after that date means you accept the updated conditions.

Common Questions About Our Legal Terms

These are the questions we hear most often from account holders about how our legal terms work, what rights you have, and how to act on them.

Our terms apply wherever local law permits access to our services. Availability depends on your jurisdiction. We do not make region-specific legal promises — check local regulations before opening an account.

We collect the transaction reference and account identifier needed to confirm a deposit or withdrawal. We do not store your DANA, OVO, or GoPay login credentials or PIN at any point.

Yes. Submit a data access request through the Help Centre form in your account settings. We process these requests in line with applicable data regulations and respond through your registered contact.

We send a notification to your registered email or account contact before any update takes effect. The updated terms are then published in the Legal section and timestamped with the effective date.

If you do not accept a revised policy, you should stop using the account before the effective date and contact support to initiate a formal account closure and any outstanding wallet withdrawal.

Contact our support team via live chat or email, selecting the Data and Privacy category. For formal complaints, use the Help Centre request form and include your account ID for faster routing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.